Practical advice. Targeted optimization. Sustainable implementation.

I help companies make their IT more efficient, optimise and digitalise processes in a targeted way, and unlock new potential through artificial intelligence. I combine strategic consulting with many years of hands-on ITSM experience and a pragmatic focus on what matters - From analysis and design through to successful, sustainable implementation.

IT & Digitalisation Check

Analyse IT. Identify potential. Define actions.

Analysis of IT structures and business processes with concrete recommendations for optimisation and digitalisation.

ITSM & IT Security Analysis

Improve services. Optimise processes. Strengthen security.

Analysis of IT services, processes, roles and responsibilities with concrete measures  for an efficient, secure and reliable IT organisation.

IT Asset Management & CMDB

Create transparency around IT assets, licences, costs and dependencies.

Analysis and optimisation of IT asset management and CMDB structures for greater transparency and better control.

Automation & AI Potential Analysis

Identify potential. Assess opportunities. Create value.

Identification and assessment of automation and AI potential, with a focus on practical use cases and measurable value.

CRM Analysis & Optimisation

Analyse processes. Improve structures. Strengthen customer relationships.

Analysis of CRM processes and structures with concrete recommendations for optimising, digitalising and streamlining customer processes.

Agile Project Management

Structure projects. Align teams. Deliver goals successfully.

Support with the planning, management and delivery of IT projects using agile methods—pragmatic, transparent and results-oriented.