Practical advice. Targeted optimization. Sustainable implementation.

I help companies to To make their IT more efficient, to optimize and digitize processes in a targeted manner, and to utilize new potential through artificial intelligence. In doing so, I combine strategic consulting with many years of practical ITSM experience and a pragmatic view of the essentials - from analysis and conception to successful and sustainable implementation.

IT & Digitalization Check

Analyze IT. Identify potential. Derive measures.

Analysis of IT structures and business processes with concrete recommendations for optimization and digitalization.

ITSM & IT Security Analysis

Improve services. Optimize processes. Strengthen security.

Analysis of IT services, processes, roles and responsibilities with concrete measures for efficient, secure and reliable IT organization.

IT Asset Management & CMDB

Create transparency regarding IT assets, licenses, costs, and dependencies..

Analysis and optimization of IT asset management and CMDB structures for greater transparency and better controllability.

Automation & AI potential analysis

Recognize potential. Assess opportunities. Create value.

Identification and evaluation of automation and AI potential with a focus on specific use cases and measurable added value.

CRM Analysis & Optimization

Analyze processes. Improve structures. Strengthen customer relationships.

Analysis of CRM processes and structures with concrete recommendations for optimization, digitization and more efficient design of customer processes.

Agile project management

Structuring projects. Aligning teams. Successfully achieving goals.

Support in the planning, management and implementation of IT projects using agile methods - pragmatic, transparent and goal-oriented.